Frequently Asked Questions
About Brand
What is Buyglobal?
What is Buyglobal?
Buyglobal started with a simple idea — Creating a Comfortable Home Shouldn’t be Complicated.
Like many people, we experienced how difficult it can be to find the right home products. Too many choices, unclear quality, long shipping times — and often, the products didn’t truly fit real everyday needs.
We believed there should be a better way.
So we created Buyglobal — a place where practical, well-designed products come together with reliable service and fast delivery.
Instead of overwhelming choices, we focus on what truly matters: comfort, functionality, and value for real living.
Because at the end of the day, home isn’t about having more — it’s about living better.
About Shipping
Where do you ship from?
Where do you ship from?
Currently, Buyglobal ships within the continental United States, ensuring fast and reliable delivery from our U.S. warehouses.
Shipping is not available to:
l P.O. Boxes, APO/FPO addresses
l Hawaii & Alaska
l Locations outside the continental U.S.
We’re actively expanding our logistics network to serve more regions in the near future.
For the latest updates or details, please check our shipping policy: https://www.buyglobal.com/policies/shipping-policy
How long does shipping take?
How long does shipping take?
Most orders are delivered within 3–7 business days.
Delivery times for pre-order or special items may vary depending on product availability and warehouse location.
How do I track my order?
How do I track my order?
Once your order ships, you’ll receive a tracking link by email. You can also log in to your Buyglobal account and check under “Track Your Order” for live status updates.
About return& warranty
Do your products come with a warranty?
Do your products come with a warranty?
Yes. Every Buyglobal product is covered by a limited warranty depending on its category.
l Furniture: 12-month structural warranty
l Garden Tools: 12- months for the main unit; 6-month for accessories
l Electronics: 12-month warranty
l Kitchen Appliances: 12-month warranty for the main unit; 6-month for accessories
You can find full details by category in our Warranty Policy: https://www.buyglobal.com/pages/warranty-policy
What if my item arrives damaged or defective?
What if my item arrives damaged or defective?
Please contact us within 7 days of delivery and include clear photos or videos showing the issue. Our support team will review your case and provide solutions accordingly.
Emails: support@buyglobal.co.uk
See full details in our Return & Refund Policy: https://www.buyglobal.com/policies/refund-policy
Others
What payment methods can I use on Buyglobal?
What payment methods can I use on Buyglobal?
We offer several secure and convenient payment options to make your shopping experience smooth and reliable.
l Credit & Debit Cards: American Express, Diners Club, Discover, JCB, Maestro, Mastercard, Visa
l Digital Payments: PayPal
All payments are processed through encrypted channels to ensure your information stays safe.
Please note that available payment methods may vary slightly depending on your billing country or region.
Does Buyglobal offer discounts or promo codes?
Does Buyglobal offer discounts or promo codes?
Yes! We occasionally run seasonal sales and offer exclusive coupons to newsletter subscribers.
Join our mailing list at checkout to get early access to deals.
Can I change my shipping address after placing an order?
Can I change my shipping address after placing an order?
If your order hasn’t been processed yet, you can contact our support team to update your shipping address. Once the order is shipped, we’re unable to make changes.
How can I share feedback or product reviews?
How can I share feedback or product reviews?
We’d love to hear from you! You can leave a review directly on the product page or email your feedback to support@buyglobal.com
Your input helps us improve and serve you better.